When do you pay a cancellation fee for energy?
You pay a cancellation fee for energy, also called a cancellation penalty, if you change supplier before your contract has expired. Suppliers do this because they miss out on income that they had taken into account on the basis of the contract. A cancellation fee can only be imposed if certain agreements are violated. As a result, agreements must be clear to both parties at the time of conclusion. Agreements are made about the amount of the cancellation fee for energy when the contract is concluded.
Paying a cancellation fee for energy
The payment of a cancellation fee usually takes place via the final settlement. On the final bill, the installment amounts are settled with the total consumption and the cancellation fee for energy. As a result, it may be that the total amount to be paid is higher than the cancellation fee, or that the amount to be received back is lower due to the cancellation fee. It is common for outstanding amounts to be paid before a refund is made. In the case of a welcome bonus it is often deducted because the contract is not completed.
Cancel fine energy and solar panels
Energy suppliers may charge a cancellation fee if you also have a contract for solar panels. This can be from the same or another supplier. The fine that you pay is related to the total amount of electricity that you purchase, which the solar panels yield is not taken into account in the fine.
How can the fine be avoided?
The fine can be avoided by canceling the contract within the notice period. Do you really want to cancel and do you need help with this? Then fill in the form on the right!