Energy Department Collectief BV and Energy Department BV hereinafter referred to as Energy Department are located at Stroombaan 6 – 8 Amstelveen.
2. Collection of data
We collect data in various areas:
Mandatory information if, for example, you want to enter into a contract with us.
Non-mandatory data such as filling in forms on our website.
3. Which data are processed?
For the performance of our services and offering products, Energy Department processes the following data:
Name, address and residence details
Date of birth and gender
Telephone and e-mail
Invoicing connection, consumption data and conditions.
Financial data such as IBAN number.
Chamber of Commerce (technical) data about the use of the website, for example: clicks, pages visited, device, date.
Historical registrations with the corresponding data (point 5.) & momentum.
To authorize Energy Department to inspect the following data of the customer via customer key: IBAN and date of birth, and to use this data in order to consult the central registers.
4. We can process this data for this
These data are used for the following purposes:
Establishing and executing a power of attorney with customers.
Maintaining contact with our customers.
The handling of complaints, questions and disputes.
Improving the ease of use on our website.
Compiling statistics and improving the effectiveness of advertisements.
5. Principles for the processing of personal data
We process personal data for the implementation of the agreement. Without this data we cannot provide services and we also process personal data on the basis of legal obligations.
For marketing purposes, we process personal data for legitimate interest, you can still unsubscribe from the newsletter or refuse the cookies on the website.
6. Retention of data
We keep your personal data for as long as is necessary for the implementation of the aforementioned purposes or to comply with legal obligations.
7. Sharing of personal data
We only share data with the supplier (s) approved by you.
This information is shared to perform C-AR, CER and credit check and its primary purpose is to establish an energy supply agreement between customer and energy supplier.Energy Department has processing agreements with all partners.
We can use your e-mail address for:
You can unsubscribe from these e-mails at any time via the unsubscribe link in the e-mail message sent to you or by sending an e-mail to firstname.lastname@example.org.
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10. Your rights
You have the right to view, correct or delete your data, you can contact us by email at email@example.com. Energy Department will respond to your request within four weeks.